Pro Esthétique · Charny, Lévis

FAQ - ANSWERS TO FREQUENTLY ASKED QUESTIONS

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12 answers available

Which services do you offer?

Pro Esthétique offers interior and exterior detailing, paint polishing, ceramic coatings, paint protection film (PPF) and window tinting. Tell us about your vehicle and what you want to improve or protect so we can discuss the appropriate treatment.

How much time should I allow for a service?

Timing depends on the service, the size of your vehicle and its condition. Paint correction or ceramic coating requires different preparation from cleaning. Contact the team to check how much time to allow before planning your visit.

What is a ceramic coating?

A ceramic coating is applied to prepared paint. It makes maintenance easier and helps water and dirt release from the surface. It supports vehicle care and does not replace regular washing.

How often should I have my vehicle cleaned?

Frequency depends on how you use and park your vehicle and on the season. Road salt, contaminants and the condition of the surfaces affect cleaning needs. Tell the team about any existing coatings or protection for advice suited to your vehicle.

Which payment methods do you accept?

To check available payment methods or whether a deposit applies to your project, contact the team before booking. Call 581 701-8125 or email info@proesthetique.ca.

Can polishing remove scratches?

Polishing can reduce light scratches, swirl marks and oxidation. The possible correction depends on the depth of the defects and the available paint thickness. An assessment helps determine the appropriate treatment.

Do you offer mobile services?

Services are carried out at our Charny workshop at 5348, avenue du Maréchal-Joffre. Contact us to prepare your visit and discuss the treatment you need.

How do you choose the right treatment for my vehicle?

The choice depends on the surfaces, their condition and your goal: cleaning the interior, correcting paint or adding protection. Tell the team how you use your vehicle and what you expect so we can discuss relevant services.

What does paint protection film (PPF) do?

PPF is a clear film applied to painted surfaces. It helps protect paint from stone chips, road debris and light scratches. The areas to cover depend on your vehicle’s exposure and your needs.

What is the difference between PPF and ceramic coating?

PPF is a physical barrier that helps protect against chips and light scratches. Ceramic coating primarily makes the surface easier to maintain and adds gloss. They meet different needs and can complement each other.

Where is the workshop and when is it open?

The workshop is at 5348, avenue du Maréchal-Joffre, Charny, QC G6X 3C7. It is open Monday to Friday, 8 AM to 5 PM, and closed on Saturday and Sunday. Parking is available on site.

How do I book an appointment?

Open online booking to view the services and appointments available for your vehicle. For help choosing a treatment or discussing a project that needs assessment, contact the team by phone or email.

Let’s talk about your vehicle

Still have
questions?

Need help choosing a treatment or planning protection? Contact the team or check appointments online.

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